Nicola Poole

Information

Nicola Poole MD, Head of Financial Crime and Fraud at Barclays Business Bank, brings a wealth of experience in Client Lifecycle Management (CLM) and 1st line of defence financial crime roles from her time at global banks such as Citibank, Banco Santander, Nomura, and HSBC. Nicola has led large diverse teams and transformation programs that have significantly enhanced the control environment and resulted in improved client experience outcomes. Her expertise in these areas has provided her with a deep understanding of the financial services sector and the intricate laws and regulations that govern it.